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Support & drift

Incidenter, supportärenden, tenant health, maintenance och kontrollerad supportåtkomst.

Open cases122 P1
Tenant incidents1email adapter degraded
SLA within target98.7 %rolling 30 days
Maintenance0active windows

Priority queue

SUP-260905-019 · Nordic DiagnosticsPayment reconciliation mismatch · P1P1
SUP-260905-017 · Rhein KlinikSSO metadata change awaiting verificationP2
SUP-260904-091 · Sund PharmacySeat increase requestP3

Support impersonation requests

Ingen supportmedarbetare kan börja impersonation utan ett aktivt ticket, tenant scope, fresh step-up och reason code.

IMP-00412TEN-00046 · read-only · 45 min